"Time For Change" - Bucking the trend!
It may come as a surprise to many that in an age of expectation, instant gratification and 24-7 service and delivery, we’re bucking the trend.
Sundays for me have always been about spending time with family and friends and – wherever possible – riding my bike!
The nature of our business is such that our small team is at times swamped by the tedium of admin, essential though it is. This has the potential to hinder our ability to deliver our customers the premium service that we believe you should expect from a quality and most of the time bespoke retailer.
In order to take some time back for myself, my staff, and our families (as well as satisfy our habitual need to ride bikes); and to better deliver a premium service to those that want it, with immediate effect we will be closed on Mondays too!
Nobody panic – there’s a but!
To accommodate those customers looking for a more personalised and dedicated approach to their bike fit and bike build discussions, Mondays will operate on a by appointment basis.
Customers are invited to contact us to pre-book appointments on a Monday when essential. These will be restricted by time, only two slots a day.
This dedicated approach allows enough time for a considered discussion about your bike building requirements as well as time for a full bike fit should you wish to have one. With no other distractions you can enjoy a focused approach to your specific needs and 100% attentiveness. Not to mention coffee.
Andy and I hope you recognise and appreciate our time changes and in reality this means we work together 5 days a week to offer the premium service you deserve.
Many Thanks for your ongoing and highly valued custom, Mark Reynolds
Mondays - Appointments Only
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm
Saturday 9am - 5:30pm